About Us
About Oysterjam
Marianne Harris-Bridge came up with the idea to form Oysterjam in 2005. She wanted to provide marketing, business development, sales and communications support to companies in need of a fresh approach to their business needs. Working with organisations in the private, public, and third sectors Marianne determined that the challenges to delivering growth were not dissimilar in each sector. Even in the larger organisations with their own internal resources; they often value and need a fresh and objective review of their strategies (and how they are implemented), to grow business or move in a new direction.
In 2012 Oysterjam welcomed Phil Harris- Bridge to the company. Phil brings a wealth of experience focusing on global transformation projects, customer service and clients support, general management and in IT, Distribution and Manufacturing sectors.
Oysterjam provides one-to-one reviews, advice and support to companies and through extensive experience in business development and transformation, delivers wide ranging support across people, systems and operations; designed to grow business and deliver excellent customer services.
Marianne Harris-Bridge
Marianne is a successful marketing and business development director with over 30 years experience in the private, public and not for profit sectors. She has developed new corporate brands, managed in-house and external marketing resources, achieved growth objectives and created new markets for consumers, (pharmaceuticals, cosmetics, OTC, professional membership, fragrances and flavours, Higher and Further education, qualifications and training.) B2B products and services (change, leadership, professional management services, consultancy and qualifications.) Clients have ranged from SMEs to large multinationals in all sectors and Marianne has led teams of up to 200 staff across several sites. Particular expertise has been in circumstances of organisational change, where Marianne has undertaken change leadership roles (responding to merger, new business strategy, market direction, restructure for example,) forged new visions and strategies and led the performance and cultural changes- particularly emphasis on the customer experience and support processes.. Marianne has grasped the market context for each organisation and sector and used her influence and communication skills to motivate teams, colleagues and external stakeholders to achieve success.
Phil Harris-Bridge
Phil is a successful and experienced Customer Operations Director, with 20 years of experience in UK and International markets. He is also an experienced General Manager, having run three separate businesses in the distribution, IT and manufacturing sectors, developing and successfully implementing strategies for growth and improved financial performance. Successfully leading and delivering business change and transformation sit at the core of Phil’s experience set, based on strong insight into customers’ and suppliers’ motivations and behaviours as well as strong, effective leadership and people management and development skills.
Phil is an experienced programme and project manager, having successfully led and delivered a broad range of transformation initiatives. Examples include closing a warehouse in Denmark and establishing new supply routes into the Scandinavian markets; redesigning and implementing a Europe-wide customer complaints management process; leading a full SAP implementation over two and a half years in a large UK-based business and many more process evaluation and improvement projects to remove waste, reduce cost and improve customer experience.
Phil has expanded his sector coverage with public sector experience through Non Executive Director roles in educational and NHS health trusts.